Policies

Privacy Policy: The information collected from you when ordering from this web site is used only to process your order. From time to time you may receive an e-mail from Helen Gibb.com about new products, news releases, Television appearances etc. I will never give, sell, rent, lease, or share any personal or private information to a third party for any reason.

Secure Site Statement: The shopping experience you encounter at Helen Gibb.com is secure and sensitive information is protected. Your information is sent via a secure server (SSL) so that it cannot be intercepted by unauthorized persons. Also note that sensitive information such as credit card information is not stored in any manner at Helen Gibb.com.

Refunds: Refunds will be cheerfully given for defective merchandize only. No refunds will be given for cut yardage (ribbons, laces and fringing), books, or shipping costs. A restocking charge of $5 will be charged on any item that is returned without prior authorization. Please call Helen Gibb at 303-673-0949 if you have a question or need to get authorization to return an item. Studio hours: Monday through Saturday 9am to 6pm Mountain time.